CALGARY—A mysterious odour lingering in a northeast Dairy Queen has plagued the owner for years and now he’s asking for the public’s help identifying the source and free Blizzards for a year to the sleuth who can sniff it out.
It all started back in January of 2015 when Sujad Bandali and his family went to visit the store before its grand opening of the location the 11100 block of 14 St. N.E.
“We had friends and family there and we detected the smell,” said Bandali. “It smells more like a gas, propane and rotten eggs.”
Bandali went into a panic thinking there was a gas leak.
“We had the firefighters come in with ATCO to check to see if there was leakage and they couldn’t find anything,” said Bandali. “(ATCO) has checked it out twice for us, we’ve had other experts come in to see, but no one can seem to pinpoint the source.”
ATCO crews had investigated the buildings twice in the past and sent another crew on Tuesday, said Ryan Germaine, vice-president of operations for the Calgary and Edmonton regions.
“It’s confirmed that there is no gas, but I don’t think we were successful in pinpointing what the issue is unfortunately,” said Germaine.
“I would love to be in a situation to say we were able to help determine what it is, unfortunately we haven’t been able to do that so we’re in the boat with everyone else.”
Bandali said the ongoing issue has even stumped the building’s landlord. One of the building’s maintenance workers thought it was coming from the drain, so they flushed it out to no avail.
Adding another layer to the mystery is that not everyone can smell the odour.
“That’s the weird part. Some people walk in and there’s absolutely no smell at all, even after you bring it to their attention,” said Bandali. “Other people will point the smell out to us ... it’s a real mystery.”
The last few years have been trying for the business owner.
“It’s very depressing. It’s frustrating and very embarrassing,” said Bandali. “We’ve tried so many things, we’ve even tried to keep the side door open onto the patio so the air could get rid of the smell, but we got nailed by the health inspector.”
As a last hope, Bandali thought he’d reach out to the public for help with a reward of a free Blizzard every week for a year.
The flyer explaining the problem and the reward, has been up since Friday. Since then, Bandali said he’s been “overwhelmed” by all the calls and messages.
“We have had tremendous amount of support ... people have been reaching out across the country and someone even contacted me from Egypt to help,” said Bandali. “I’m very confident that my days of misery will be over soon.”
Mary Getaneh is a Calgary-based reporter covering arts, culture and diversity. Follow her on Twitter: @marygetaneh